Highways and Public Works

Submit an ATIPP request with our new online service and share your feedback with us.

Making an ATIPP request

July 31, 2017 - Notice to applicants regarding posting new ATIPP requests online.

You can now submit ATIPP requests online using our new Beta service.

You can also use the old ATIPP Request pdf form.

Additional ATIPP forms >>>

The ATIPP Act gives individuals the right to access records that are in the possession or under the control of a public body.


Types of requests

Informal Requests
Formal Requests


Comparison of Formal and Informal Requests

Formal Requests Informal Requests
Deadline Legislated requirement to provide information within 30 calendar days Information is provided when it is operationally feasible for the work unit to compile and review it for release
Right of Review Applicants may request a review of the department's decision to refuse disclosure of information from the Office of the Information and Privacy Commissioner No right to request a review with the Information and Privacy Commissioner
Costs Beyond the first three free hours, applicants are asked to pay for photocopying as well as an hourly rate for locating, retrieving, and producing a record, and preparing it for disclosure. No charge for informal requests unless there is other legislation that allows for it. (eg. driver's abstract)
Applicability of ATIPP Act The principles of the ATIPP Act must be applied to both formal and informal requests.

Contact the ATIPP coordinator for the public body you are seeking information from to determine whether a formal ATIPP request is needed.


Informal requests

When possible, public bodies should provide individuals with access to most information and records without having to submit a formal ATIPP request.

The list below contains examples of records that are routinely available.

  • Publications
  • Brochures
  • Forms
  • Reports
  • Information about government programs and services
  • Records usually available through other legislation or programs.
    (for example, certificates, licenses, etc.)

There is no fee for informal requests.

However, if your informal request is denied, you can make a formal request.


Formal requests

You can complete a request outlining which records you want, and indicating to which public body you would like to direct the request to.

If you are requesting personal information, or if you need assistance in completing a request, it is best to submit the request, in person, to the ATIPP office. Bring picture identification with you when requesting personal information.

The ATIPP office will assign a tracking number to your request. We will then activate it by forwarding it to the ATIPP coordinator in the public body that has the desired record.

The ATIPP Act specifies that applicants will receive a response within 30 days.

This period of time may be lengthened because of circumstances as laid out in section 11 of the Act, or due to the need for an extension of time, as laid out in section 12 of the Act.


Correcting personal information

If the information held by public bodies is incorrect, you can submit a Request for Correction of Personal Information Form to the ATIPP Office.

Your identity will only be disclosed to staff who need the information to perform the duties of their job.


How public bodies handle ATIPP requests

Each designated public body has an ATIPP Coordinator who is responsible for responding to requests and the following duties:

  • Works with applicants, as needed, to clarify the request.
  • Prepares an estimate of costs, if necessary.
  • Conducts a search for relevant records within the public body.
  • Reviews the records to see if any exceptions are applicable.
  • Ensures a response is provided within the time limit.


What if your formal request is denied

You can request a review of the public body’s decision to refuse your request in whole, or in part.

For more information about requesting reviews, contact the Office of Yukon’s Information and Privacy Commissioner.



The applicant does not pay a fee to submit an ATIPP request.

However, applicants may have to pay the cost to process a formal request if the response will take over three hours to locate, retrieve and produce the responsive records.

Before charging a fee for records, public bodies must provide an estimate of costs, to be approved by the applicant.


List of services and fees



(a) For locating, retrieving, and producing a record and preparing it for disclosure, and supervising the applicant’s examination of it

$25.00 for each hour after the first three hours

(b) for producing a record from a machine readable record

$25.00 per hour

(c) for transcribing a record manually

$25.00 per hour, or actual costs, whichever is less

(d) for shipping copies of a record

Actual costs, in excess of $10.00, of shipping by the method chosen by the applicant

(e) for copying records

  • photocopies and computer printouts
  • $.15 per page for either letter (8 ½ x 11”) or legal (8 ½ x 14”) size
  • $.25 per page for other sizes
  • records in all other formats
  • actual cost to public body

Waiving fees

The records manager may, at the request of an applicant and after consulting the public body, waive all or part of the fees payable, if the records manager is satisfied that:

(a) payment would impose an unreasonable financial hardship on the applicant; or

(b) the request for access relates to the applicant’s own personal information and waiving the fees would be reasonable and fair under the circumstances.

To determine if fees will be waived, the records manager may ask the applicant:

  • to provide documentation outlining the person's financial resources and expenses
  • to narrow down the request, reducing the workload and cost for processing the request.


ATIPP Office Staff & Contact Information

ATIPP Office Contact Information

Phone:    (867) 393.7048
               1 800 661 0408 ext. 7048 (in Yukon, NWT and Nunavut)
Fax:        (867) 393.6916
Email:     atipp@gov.yk.ca 


Physical location:    
Yukon Government
Main Administration Building
Lower floor
2071 Second Avenue

Mailing Address:
Box 2703 (W-10)
Whitehorse, YT Y1A 2C6